Last Update: 1/3/2025
Introduction
At ALSHATHA Real Estate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our services, including real estate sales, brokerage, off-plan projects, secondary market transactions, and rentals in Dubai. By using our website and services, you consent to the practices outlined below.
1. Information We Collect
We collect and process the following types of information:
- Personal Information
- Full name, email address, phone number, and address
- Identification documents (Emirates ID, passport, or visa details) when required for transactions
- Financial details (bank statements, proof of funds) for property transactions
- Property-Related Information
- Property preferences and search criteria
- Transaction history, contracts, and agreements
- Website Usage Data
- IP address, browser type, and device information
- Pages visited and interactions with our website
- Cookies and tracking technologies (you can manage these via your browser settings)
2. How We Use Your Information
We use your information for the following purposes:
- Facilitating property transactions, including sales, rentals, and brokerage services
- Communicating with you about properties, listings, and investment opportunities
- Processing contracts, payments, and legal documentation
- Improving our website, services, and customer experience
- Complying with legal and regulatory requirements in Dubai and the UAE
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Real Estate Developers & Sellers – If you express interest in an off-plan or secondary market property
- Government Authorities – When required by UAE laws and regulations
- Financial & Legal Advisors – If you seek financing or legal assistance for a transaction
- Service Providers – Third-party vendors assisting with marketing, IT, and customer support
4. Data Security
We implement strict security measures to protect your personal data against unauthorized access, loss, or misuse. These include:
- Secure servers and encrypted storage
- Restricted access to sensitive data
- Regular security assessments
However, no online system is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information via email.
5. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications at any time
- Request details on how your data is processed
- Withdraw consent for data processing (subject to legal obligations)
6. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or business changes. Please check this page regularly for updates.